Expand ReadMe

Signed-off-by: Sara Damiano <sdamiano@stroudcenter.org>

.github/ISSUE_TEMPLATE.md

@@ -10,18 +10,21 @@ Please do ensure that your modem is properly powered and able to communicate
 with your board before submitting any issues.
 -->
 
+[ ] I have read the Troubleshooting section of the ReadMe
+
 ## What type of issues is this?
 
 [ ] Request to support a new module
     <!-- Please, consider forking and submitting a pull request! -->
 [ ] Bug or problem compiling the library
 [ ] Bug or issue with library functionality (ie, sending data over TCP/IP)
+[ ] Question or request for help
 
 
 ### What are you working with?
 
+Modem: <!-- Brand, model, variant, firmware version, ie Quectel BG96 Revision: BG96MAR02A07M1G -->
 Main processor board: <!-- Uno, Zero, ESP32, Particle, etc -->
-Modem: <!-- Brand, model, variant, firmware version -->
 TinyGSM version: <!-- always try to use the latest (0.10.6) -->
 Code: <!-- Example name or paste in your code -->
 
@@ -34,5 +37,6 @@ Code: <!-- Example name or paste in your code -->
 ### Actual result
 <!-- What actually happens after the reproduction steps? Include the error output or a link to a gist if possible. -->
 
-### AT command log
+### Debug and AT command log
+<!-- Enable debugging by defining TINY_GSM_DEBUG before including TinyGSM -->
 <!-- The AT commands log you get using StreamDebugger or any other debugging method -->